At the world’s busiest land crossing, known for its massive traffic jams and huge crowds, ICA officers are tasked to keep things moving smoothly. And on a long weekend with potentially half a million travellers passing through, they must be on their toes, ready to deal with not only everyday immigration clearance but also cases of contraband smuggling. As tensions rise and nerves fray, how do these officers keep their calm and continue to navigate through chaos, keeping the border and the nation safe?

0:00 Pretitles
1:28 Preparing for a halfmillion travellers at immigration
2:55 First response team officer navigating chaos in the Checkpoint
4:37 The massive traffic jam
6:34 Image Analyst scans for contraband
7:08 Smuggling activity suspected
8:58 Preventing stampede in the Checkpoint
11:02 Targeted check for contraband
12:22 Zone locked down
13:39 Suspect detained and extraction of contraband items
15:20 The largest haul
16:59 Panic alarm activated, lockdown of a Checkpoint
22:40 Managing the human crowd
24:35 Vehicle breakdown at JohorSingapore Causeway, affecting traffic
26:32 Dealing with disruptive travellers the queue cutters
31:04 Secondary check for suspected modified car
32:44 The Search & Examination officer doing enhanced check
36:15 Uncovering concealed contraband hidden in motorcycle
38:59 The rude traveller
41:00 Dismantling the motorcyle for extracting contrabands
43:47 Confronting disrespectful traveller

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ABOUT THE SHOW: On a long weekend with half a million travellers passing through Woodlands Checkpoint, ICA officers there must be on their toes, dealing with immigration clearance and cases of contraband smuggling.
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