Starbucks workers have done what many thought was impossible — force one of the largest corporations in the world to negotiate a union contract.

It's a major turning point for Starbucks Workers United and the labor movement.

Here's the inside story on how they did it.

Correction:
0:53 Starbucks and the union reached a joint agreement to create a foundational framework to achieve collective bargaining agreements for represented stores and partners.

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